Policies

Processing Times: Please allow 3 to 5 days for processing of your order. At Be Zero, each product is made in small batches. Thoughtfulness and care is put into the making of each product. This is something that cannot be rushed allowing for a higher quality product.

Damages on packaging may happen during delivery. Please reach out to us if you do encounter any problems with your shipment.

I gladly accept exchanges and cancellations. Contact me within: 7 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation within: 2 days of purchase

Please contact me if you have any problems with your order.

The following items can't be returned

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Intimate items (for health/hygiene reasons)

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.